The Steamer Trunk Chronicles

We stayed one night at this hotel for free using Hilton points. The hotel is situated at the edge of Mayfair along Hyde Park. We used both the Green Park and Hyde Park Corner Underground stations. They were roughly a 5-10 minute walk from the hotel.

This hotel seemed to always be busy in the lobby however the wait at the front desk was never very long. We had to wait a bit for a room to be ready for us. However, we did arrive a couple hours before the check in time. The staff was friendly and polite however the level of service was just not at the level expected for a hotel of this standing. It seemed a bit impersonal.

Our room was on the 21st floor and faced the City. The view was spectacular. The furnishings were modern and the king bed was very comfortable. The sink area in the bathroom was a little cramped. The room and bathroom were both spotless.

All in all, this is a very nice hotel. Our only issue being the wait at check in (again, we did arrive before the 3pm check in time). We would probably stay here again, but not at full price.

We recently completed a four night stay at this hotel. We had no issues during our stay and were very impressed by the hotel staff. The hotel staff was extremely polite and professional and always very helpful. From the help of the concierge in locating a lost suitcase (lost by our airline – not the hotel), to the cheerful greeting of the doormen, we simply cannot say enough good things about this hotel’s staff.

We found the location of the hotel to be fairly convenient for our sightseeing purposes. It is located in between Trafalgar Square and the City. Covent Garden is about 3-4 blocks away. The closest Underground stations are Covent Garden (Piccadilly line) and Temple (District and Circle lines). Either station is about a ten minute walk. While we did not find the distance to the Underground stations to be very far, we could see this being an issue to some people. There is a bus stop in front of the hotel that serves the regular London busses. I believe the hop on – hop off tourist busses also stop here. We did not use any sort of bus transportation during our stay.

We had a spacious room with a queen-sized bed and large bathroom. We faced the back of the hotel, so street noise was not an issue. The room was decorated in a modern style. As this is an older hotel, there were some things that added to the character – squeaky floors, and low beams in some of the hallways.
Breakfast was included in our room rate. It was mainly buffet-style with a nice selection of items. Guests could also order off of a small menu for an additional charge. If breakfast is not included with your room rate, I strongly recommend going somewhere else as the prices were quite high.